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Please Note: This form is not intended for use in reporting emergencies requiring immediate attention, such as natural gas leaks and downed electrical lines. For utility emergencies, call City Utilities at (417) 863-9000 or dial 911.
  • If you require additional assistance using this form, call City Utilities at (417) 863-9000. Customer Service Representatives are available Monday - Friday 7:30 a.m. - 5:30 p.m., excluding holidays.